TERMS AND CONDITIONS
We warmly invite you to engage with the offerings from Botox Shop London!
The following conditions are established to regulate your interactions with the Botox Shop London Website.
When you decide to visit our website, we understand that you’ve consented to abide by the stipulated terms and conditions. If for any reason you find yourself unwilling or unable to conform to the listed terms and conditions, we would advise you to discontinue your use of the Botox Shop London Website.
DELIVERY DETAILS
Orders made Monday through Thursday before 4pm:
Shipped on the same day
Received on the following day
Orders made on Friday before 4pm:
Shipped on Friday
Received on Monday
Orders made Monday through Wednesday after 4pm:
Shipped on the following day
Received two days later
Orders made on Friday, Saturday, or Sunday after 4pm:
Shipped on Monday
Received on Tuesday
Pricing for Next day delivery options:
Delivery by next day is £8.80 (Applicable to working days, delivery for Friday orders is on Monday)
Delivery by 10.30 am next day is £32.50 (Applicable to working days, delivery for Friday orders is on Monday)
Delivery by 12 pm next day is £12.00 (Applicable to working days, delivery for Friday orders is on Monday)
Saturday Delivery (order before 4pm on Friday) is £20.50
Saturday Delivery by 12 pm (order before 4pm on Friday) is £32.50
Delivery to Europe in 3-4 days starts from £25 (Terms and Conditions apply, kindly inquire)
We use DPD Local for dispatching orders within the UK and a signature will be needed upon delivery. Occasionally, we may use other service providers. Unfortunately, we don’t offer special timed deliveries in Scotland or Northern Ireland.
To get the most recent delivery updates, please install the DPD App.
Despite our efforts to ensure next-day delivery, there might be unexpected delays, especially during peak periods.
NOTE: We do not accept returns due to shipping delays under 72 hours.
Botox Shop London HOLDS NO LIABILITY FOR ANY INCOME LOSS DUE TO NON-DELIVERY.
We will not process a refund if the product(s) have been opened, used, or damaged (including transit damage) unless the product is faulty. Returns will only be accepted if the product(s) are returned unopened. If an order has been placed and delivery is rejected from your local post office, courier, border control, or customs, we will not provide a refund for the returned goods.
The shipping costs for returning goods to us are non-refundable.
RETURN POLICY
We strive to ensure that you can trust our services. This is why we have a 7-day return policy.
Here’s how it functions:
If you are unhappy with your purchase for any valid reason, email us at botoxshoplondon@gmail.com as soon as you receive your goods and state that you want to return the product.
We will not process a refund if the product has been opened, used, or damaged (including transit damage) unless the product is faulty. Returns will only be accepted if the product(s) are returned unopened. A refund will be processed once we receive the returned product.
If there are any damages, please provide photographic proof.
Any shortages must be reported within 24 hours. If we do not receive a report via email within 24 hours of receiving the order, it will not be accepted.
If an order has been placed and delivery is rejected from your local post office, courier, border control, or customs, we will not provide a refund for the returned goods.
The shipping costs for returning goods to us are non-refundable.